Factory Resetting Alphasmart Neo

My Alphasmart Neo was crashing whenever I attempted to open a file:

Bus Error Accessing: 0x4000000
Next Instruction At: 0x5CB43E

I factory reset my device as follows:

  1. Power off the device
  2. Hold down right-shift, and hold down backspace
  3. While holding down both keys, press “on”
  4. Reset password: tommy

Next I opened it up and changed the CR2032 battery inside.